Pay My Bill
Raleigh General Hospital understands the confusion you may experience regarding billing procedures. Therefore, we want to provide you with this information to help answer some of the questions you may have.
It is important to remember that your hospital bill covers services provided by the hospital: room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician: X-rays, laboratory tests, medical supplies and oxygen. The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician assistants. You will receive separate bills from these physicians.
Shortly after you are discharged, you will receive a statement from the hospital which estimates the amount your insurance will pay and the amount you will be responsible for. By the time you receive this statement, the billing staff has filed your claim. If you have no insurance and do not qualify for financial assistance, the full amount shown is your responsibility.
You can pay your bill online with a credit card by clicking on the "Pay or View Bill Online" button above.
If you cannot pay the estimated amount in full and have not established payment terms during your stay, please call toll free (800) 291-1365 and we will work with you to establish a satisfactory monthly payment. If we are not contacted, we assume you are going to pay the amount in full.
Remember, if you have any questions or need assistance, the Support Services staff will gladly assist you. The telephone number is toll free (800) 291-1365.
Information about your bill
When you came into the hospital for medical services, we gathered various pieces of financial information to properly bill you for the medical care you received at Raleigh General Hospital. Please understand you may receive more than one bill.
In addition to the hospital charges, you may receive bills from:
- Radiology Associates (Hospital/Radiology services - Doctors who interpret x-rays)
- Pathology Associates (Doctors who perform laboratory tests and interpret results)
- Anesthesiologists (Doctors who provide anesthesia services)
- Your family or attending physician
- Consulting physicians (if requested by your physician)
- Emergency Room physicians (if treated in the Emergency Room)
Please note: all the additional bills you receive are separate from Raleigh General Hospital charges.
Financial services are available
Raleigh General Hospital is not only committed to serving your medical needs, but is also prepared to provide financial guidance upon your request.
Raleigh General Hospital staffs a Medicaid Financial Assistance Specialist in the Admissions Department to assist patients who qualify for medical assistance. Should you need assistance or like further information about this service